These Terms and Conditions govern your use of the website kreativeminds.ae and the services provided by Kreative Minds, operating under KM Marketing and PR, a company licensed in Dubai Mainland, United Arab Emirates.
By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions.
Company Information
Kreative Minds operates under KM Marketing and PR, duly licensed in Dubai Mainland, United Arab Emirates.
Use of Website
You agree to use this website for lawful purposes only. You must not:
- Violate any applicable laws or regulations
- Attempt unauthorized access to systems or data
- Transmit malicious code or harmful content
- Provide false or misleading information
We reserve the right to restrict or terminate access to users who breach these terms.
Services
Kreative Minds provides marketing management and project management services. Certain services, including business formation coordination and international expansion support, may be delivered in collaboration with licensed partner firms.
All service engagements are governed by separate written proposals or agreements that define scope, deliverables, timelines, and fees.
Service Nature and Results
Marketing, branding, digital campaigns, marketplace management, and advisory services are professional services based on expertise, strategy, and execution.
While we apply industry best practices and structured methodologies, specific financial outcomes or business results cannot be guaranteed due to market conditions, regulatory factors, and third party platform policies beyond our control.
Fees and Payments
All fees are defined in a formal proposal or agreement prior to project commencement. Payments must be made according to agreed schedules. Failure to make timely payments may result in suspension or termination of services.
Refund Policy
We are committed to transparent and fair business practices. Due to the professional and time-based nature of marketing, consulting, project management, and advisory services, once services have been rendered, executed, initiated, or delivered in accordance with the agreed scope, fees are non-refundable.
This includes, but is not limited to:
- Strategy development
- Campaign setup
- Consulting sessions
- Project planning
- Marketplace onboarding
- Business documentation coordination
- Advisory or management services
By engaging our services, clients acknowledge and agree that payments made for completed or partially delivered services are final.
Refunds cannot be claimed once work has commenced or services have been delivered, except where required under applicable law. Clients agree not to initiate refund claims, reversals, or disputes through legal, banking, or administrative channels for services properly delivered in accordance with the agreed scope.
Intellectual Property
All website content, including text, graphics, branding elements, and design assets, remains the property of Kreative Minds unless otherwise agreed in writing. Clients receive usage rights only as defined in their service agreement.
Client Responsibilities
Clients agree to provide accurate and complete information, respond in a timely manner to approvals, comply with applicable laws, and honor agreed payment terms.
Third Party Platforms
Our services may involve third party platforms such as advertising networks and marketplaces. We are not responsible for changes in platform policies, account suspensions, or algorithm changes.
Limitation of Liability
Our total liability shall not exceed the fees paid for the specific service in question, unless otherwise required by law.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the competent courts of Dubai.
Contact Information
Kreative Minds
KM Marketing and PR
Dubai, United Arab Emirates
Email: [email protected]